Terms of Service

Last Updated: April 4, 2024

1. Acceptance of Terms

Welcome to EFG Market. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website at efg.market (the "Website"), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Website after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide by them.

3. Products and Services

EFG Market offers eco-friendly Ganesh idols made from organic farm soil. All product descriptions, including dimensions, colors, and materials, are as accurate as possible. However, we do not guarantee that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

4. Orders and Payments

4.1 Order Acceptance

All orders placed through our Website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our payment verification team.

4.2 Payment

We accept payment via Interac e-Transfer to the designated email address provided on our Website. All payments must be made in Canadian Dollars (CAD). By making a payment, you confirm that you are authorized to use the payment method provided.

4.3 Advance Payments

For certain products, we require an advance payment to confirm your order. The advance payment is non-refundable except in cases where we are unable to fulfill your order.

5. Shipping and Delivery

We offer pickup and delivery options for our products. Delivery times and availability may vary based on your location. We are not responsible for delays due to unforeseen circumstances beyond our control.

6. Returns and Refunds

Due to the nature of our products, we generally do not accept returns. However, if your product arrives damaged or defective, please contact us within 24 hours of receipt. We will work with you to resolve the issue, which may include replacement or refund at our discretion.

7. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. User Conduct

You agree not to:

• Use the Website in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
• Attempt to gain unauthorized access to any portion of the Website
• Use the Website for any purpose that is unlawful or prohibited by these Terms

9. Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by EFG Market, its licensors, or other providers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

10. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED. EFG MARKET DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL EFG MARKET, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to defend, indemnify, and hold harmless EFG Market, its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Website.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association. The arbitration shall be conducted in Toronto, Ontario.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and EFG Market regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or representations.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@efg.market
Phone: +1 (647) 866-1235